"Your growth is our mission –
delivering customer communication success across the globe. 🚀"
Efficient customer outreach worldwide – Call center & direct marketing for international businesses.
Welcome to Crowndirect – Your Partner for International Sales Support
Whether you are a globally operating corporation or a growth-oriented SME, we support you in shaping successful customer communication and sales processes – both in the German market and internationally.
Our services range from professional telemarketing and lead generation to targeted direct marketing campaigns and reliable office support – flexible, multilingual, and scalable.
Together with you, we develop well-thought-out sales strategies tailored precisely to your target markets. Whether you’re entering the German market or expanding into international territories – we guide you from strategic planning to hands-on execution.
Our experienced team operates with cultural sensitivity, strategic precision, and a deep understanding of complex processes. We focus on personal engagement, efficient communication, and measurable results – whether addressing B2B or B2C audiences.
Rely on our expertise when it comes to unlocking customer potential across the globe – with a strong partner by your side.
📝 Office & Secretarial Services
Our office services relieve your business of all administrative tasks.
Whether it's lettershop processing, email marketing, designing and sending newsletters, or other office-related work – we offer tailored solutions that actively support your business success.
📞 Telemarketing & Lead Generation
Drive your sales forward – with professional telemarketing and strategic lead generation!
We take care of customer acquisition, appointment setting, and follow-up campaigns to deliver qualified leads for your business.
📊 Market Research & Target Group Analysis
Get to know your customers better with targeted market research!
We conduct surveys, audience analyses, and data evaluations to generate valuable insights for your business. Whether it's telephone interviews, online surveys, or customer feedback – we deliver accurate data to support informed decision-making.
💬 Customer Management & Support
Delight your customers with excellent support and professional customer management!
We handle after-sales service, cross-selling, and the reactivation of inactive customers – all with the goal of building long-term relationships and increasing your revenue. Personalized support, proactive service calls, and tailored solutions ensure satisfied customers and lasting partnerships.
Consultation via phone or
video call?
Crowndirect – Your Professional Call Center Partner for International Businesses
Crowndirect is your international call center for professional customer communication across borders and languages.
We support globally operating companies with tailored inbound and outbound service solutions – efficient, scalable, and multilingual.
Our internationally focused customer service enables you to reliably support your clients worldwide – whether it's handling inquiries, providing technical support, or managing order processes. In the outbound area, we design targeted campaigns for lead generation, market entry, and sales support, all aligned with your specific target markets.
We rely on modern technologies, experienced teams, and structured processes to ensure consistently high quality – regardless of region or language.
If you're looking for an international call center that represents your brand professionally across the globe and strengthens your customer relationships in the long term, Crowndirect is your trusted partner for multilingual and cross-cultural communication.
Download our Crowndirect brochure for more information
Learn all about our premium services and customized solutions in the areas of call center support, telemarketing, and direct mailings.
Download our latest Crowndirect brochure now – free of charge – and discover how we can support your business! 📂
SALES is not just a word for us –
it's our PASSION.
Our Services – Powering Your Communication Worldwide📈
Crowndirect offers far more than traditional call center services.
We develop customized communication and sales strategies tailored precisely to the needs of international businesses – efficient, scalable, and multilingual.
Whether it's structured appointment scheduling, targeted customer outreach, or market-specific surveys – our services help you unlock new opportunities worldwide and strategically expand your market presence. At the same time, we handle administrative tasks such as mailings, mass letter production, or process organization to ease your day-to-day operations – across borders.
With years of experience in international direct marketing, we combine strategic thinking with hands-on execution – always with the highest quality standards and a strong focus on your target groups. Our trained team represents your brand authentically and professionally – whether in direct customer communication, technical support, or after-sales service.
Crowndirect operates globally – inbound and outbound – supporting international companies across a wide range of industries:
- In e-commerce, we provide multilingual customer support and targeted reactivation campaigns.
- In finance and insurance, we assist with sales-oriented customer consulting and the rollout of new services.
- In the healthcare sector, we ensure that patients and customers receive competent support worldwide.
- In the technology industry, we are your reliable partner for support inquiries, product testing, and user feedback – internationally and with precision.
Crowndirect – Your partner for telemarketing and direct communication on an international level.
Client References
Our work speaks for itself – from launching new products to market research projects and cold calling.
We focus on professional communication, tailored strategies, and measurable results.
Our references demonstrate how we help our clients achieve their goals efficiently and drive sustainable growth.
"We commissioned Crowndirect to support the sales of a new product through telemarketing, and the team exceeded our expectations. The call center agents were exceptionally well-trained, approached our potential customers professionally, and the conversion rate was impressive. Thanks to the efficient collaboration, we were able to achieve our sales targets."
- Frank Weber,
Sales Manager
"For a large-scale listener survey on our radio program, we partnered with Crowndirect. The call center team conducted the survey with great precision and friendliness. The data collected was of high quality and provided us with valuable insights into our listeners' preferences. These results are now helping us improve our programming even further. Many thanks for the outstanding work!"
- Joelin Fischer,
Program Director
"We commissioned Crowndirect to handle cold calling for our new cosmetics software. The team succeeded in generating high-quality leads in a challenging market segment. Thanks to their structured and customer-focused approach, they were able to address the target audience effectively. The results were excellent, and we gained many new prospects. The collaboration was highly professional."
- Uwe Hagenbuch,
Founder
Your Contact to Us
Let’s bring your vision to life – together!
Contact us today to learn how we can support you in achieving your marketing goals.
📞
Phone
Give us a call.
We look forward to hearing from you and are happy to advise you!
Phone number:
+49 211 97632302
🎥
Videocall
Prefer a face-to-face conversation? No problem!
Simply schedule a video call with our team.
Click here!
💬
Message us directly on WhatsApp!
Perfect for quick questions or fast replies.
Just click the WhatsApp button on the right – easy and convenient.
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